PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    When you sign up for newsletters, rewards, or discounts, we collect details like your name, email address, and phone number.

  • Device and Usage Information:
    Through tools like Google Analytics, we collect data about how visitors interact with our website — such as IP address, browser type, device, pages visited, and time spent on the site.

  • Purchase and App Data:
    If you place an order through our Square, Apple App Store, or Google Play Store integrations, limited transaction information may be collected to process your order securely.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our website and services

  • Send newsletters, rewards, and exclusive discounts

  • Process online orders through online ordering and our mobile apps

  • Understand website activity to improve your experience

  • Communicate updates, events, or special offers (you may opt out at any time)

3. Sharing Your Information

We value your trust and will never sell your personal information.
We may share information only with trusted partners who help us operate our business:

  • Square – payment processing and order management

  • Google Analytics – website performance and traffic insights

  • Mailchimp – email newsletters and reward program communication

  • Apple App Store and Google Play Store – mobile app access and functionality

Each of these third parties has its own privacy and security standards.

4. Cookies and Tracking

We use cookies to personalize your browsing experience and improve site performance. You can control or delete cookies in your browser settings.
We also use tracking technologies from Google Analytics to better understand user behavior — this helps us offer you a smoother experience.

5. Your Rights and Choices

You have the right to:

  • Request a copy of your personal information

  • Correct or delete your information

  • Unsubscribe from marketing emails or texts

  • Opt out of certain data sharing practices under the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) (for EU residents)

To make any of these requests, please contact us at hello@bowlofheaven.com.